ABOUT THE AWARD

Established in 2016, this award celebrates a support staff member who exemplifies a culture of service. The award recipient should be someone who consistently demonstrates a commitment to delivering exceptional service and promotes productive relationships across the College and the University while demonstrating diplomacy and responsiveness. They regularly anticipate the needs of the unit(s) and are proactive and forward-thinking in addressing those needs. The recipient is someone who is dependable and models for others what exemplary customer service looks like.

The award recipient will receive a $750 award and be recognized with a citation and an award plaque.

ELIGIBILITY

The nominee must be a CAL support staff member . 

Eligibility is limited to every five years. 

Nominations and letters of support are encouraged from students, staff, and faculty from across campus who have direct knowledge and experience interacting with the nominee.

AWARD CRITERIA

  • Demonstrates exemplary customer service.
  • Excellent organizational skills.
  • Anticipates the needs of the unit.
  • Promotes productive relationships across the unit and University.
  • Proactive and forward-thinking. Demonstrates diplomacy and responsiveness.
  • Dependable to carry out tasks and projects to completion.

NOMINATION PROCESS

Complete the NOMINATION FORM. Along with the nomination form, please upload the nomination letter and up to 3 letters of support – 2 pages or less. Group letters are welcomed. For assistance or questions regarding the form or process, please contact Melissa Staub. 

SELECTION PROCESS

The nominee must meet the eligibility requirements. Each nomination will be rated by a committee of five using a rubric based on the award criteria. Nomination and supporting letters will have names, titles, and departments redacted to avoid unintended bias or preferential scoring. Distinctive achievement in each category of the award will constitute the strongest case for selection. The committee will be cognizant, however, of particularly outstanding achievement in any one area. The finalist will be submitted to the Dean of the College of Arts & Letters for final approval. 

DEADLINE IS JULY 1, 2022

PAST AWARD RECIPIENTS

2016 – Sherry Steven

2017 – Deanna Thomas

2018 – Amy Klapko

2019 – Burinda Clark

2020 – Jennifer Tetreau

2021 – Penny Shanks